Frequently asked questions

Your progress is saved to your account. On the new phone, install the same app and sign in with the same Google account or email: you will get your levels, points and medals back.

Tap your photo on the main menu to open your profile. Use the pencil to edit your name and the camera to change your photo.

The app detects your country automatically. To change it, open your profile (or Statistics), tap your country and pick the right one from the list. Your medals then count for the new country.

In apps with several languages you will see the 文A button on the main menu and the App language option in Settings. On Android 13 or later you can also choose it in the phone's Settings → Apps → the app → Language.

From the app in three steps, or by writing to us if you no longer have it installed. See how to delete your account.

Each level gives a medal based on your correct answers: 🥇 gold for 100%, 🥈 silver for 80% and 🥉 bronze for 60%. You can replay a level to improve your medal; the best one is always kept.

Each country adds up its players' medals. Like at the Olympic Games, the country with the most golds wins; if tied, the one with more silvers, and then more bronzes.

Points are earned for correct answers and lost for wrong ones; they set your place in the ranking. Coins are used for lifelines (50/50, skip, extra time and poll) and are earned by clearing levels or watching a video.

In Leaderboard (share icon at the top) or in Statistics, tap “Share my position”. A card with your country, your ranks and your medals is created, ready for Instagram, WhatsApp or TikTok.

Thank you! During the game use the Report question option and tell us what is wrong. The team reviews and fixes it.

Open the Certification exam (last card on the main menu or in the side menu). It has random questions from every category with a time limit; if you pass (more than 80%), you can download the certificate as a PDF or an image. You can retake the exam: your best certificate is always kept.

On the result screen tap Add to my LinkedIn profile: the Licenses & certifications form opens with the name, date, code and verification link already filled in. You can also post it with a ready-made text and the certificate image.

By scanning its QR code or entering its verification code at quiz.rodeo/en/verificar.html. It works for certificates from all our apps.

Before downloading it, the app asks for the name you want on it. If you already downloaded it, open your certificate again from the exam and correct it; the verification code does not change.

With the one-time Remove ads purchase (store icon on the main menu). It is processed by Google Play and linked to your Google Play account.

Open the Remove ads option and tap Restore purchase, using the same Google Play account you paid with. If the payment is “pending”, it activates when Google Play confirms it. If the problem continues, write to us with your Google Play order number.

Refunds are handled by Google Play according to its refund policies.