Your account

Delete your account and data

This applies to all Rodeo APPS apps: Quiz Enfermería (Nursing), Quiz Farmacia (Pharmacy), Quiz Odontología (Dentistry), Quiz Medicina (Medicine), HematoQuiz, LabQuiz and QuizLab. You can do it from the app in under a minute or ask us by email.

⚠️

Uninstalling the app does not delete your account. Follow one of the two options below. Deletion is permanent: you will lose your progress, medals and place in the rankings.

Option 1 · From the app

1

Open your profile

On the app's main menu tap your profile photo, at the top left.

App main menu with the profile photo highlighted at the top left
2

Tap the trash can icon

On your profile, at the top right, tap the button with the trash can 🗑️ (below the sign-out button).

User profile with the trash can button highlighted at the top right
3

Confirm with “YES”

Read the notice and tap YES. Your account and data are deleted immediately and you are signed out on all your devices.

If the app asks you to sign in again, it is a security measure: sign in and repeat step 3.

Confirmation window asking to delete the account, with the YES button highlighted

The images show the latest version of the apps, in Spanish; in other languages and earlier versions the design may vary, but the steps are the same.

Option 2 · Without installing the app

If you no longer have the app or cannot sign in, send us the request from the same email you signed up with, naming the app. We verify that the account is yours and delete it within 30 days at most; we confirm by email when it is done.

To: info@quiz.rodeo

Subject: Delete my account – app name

Message: I want to delete my account and my data. Account email: …

Send request by email Your email app will open with the message ready.

What data is deleted

🗑️ Deleted

  • Your profile: name, email, photo and country.
  • Your sign-in account.
  • Scores, coins, levels and medals.
  • Your place in the rankings and the medal table.
  • Statistics, bookmarks and question reports.
  • The record of the “Remove ads” purchase.

📄 Kept

  • The payment receipt, which Google Play keeps (not us) under its own policies.
  • Server backups are renewed regularly, and deleted information also disappears from them.
💡

Just want to start over or change something? You don't need to delete your account: you can change your name, photo and country from your profile. If you have questions, write to us at info@quiz.rodeo.

More information in the privacy policy.